FAQ

FAQs

ORDERS & SHIPPING – see shipping policy page

RETURNS – see our return policy page

Q: Is your gold jewelry and silver jewelry real?

A: All of our stated 14K gold and .925 Silver earrings are made with genuine gold and silver manufactured to strict quality standards. We clearly state the type of gold in each product page. Non-plated gold jewelry will have a hallmark to indicate the type of gold (10K, 14K, 18K, 925) and authenticity. The origins of our gold items include the US, Italy, Korea, and other sources of quality gold. We do not sell ANY gold-plated/overlayed/filled items unless specifically stated in the product page.

Q: Do the photos represent the products' actual sizes?

  1. A: No, the product pictures you see on our website are not true to size. They may be enlarged to show the details of the jewelry items, or they may be decreased to fit the website. However, we do list the approximate dimensions for each item in the product pages. Please refer our size comparison photo in the listing using a U.S. dime for reference.

Q: Are the listed product weights and dimensions exact?

A: We list approximate weights and dimensions, and they are accurate +/- 10%

Can't find the answer you’re looking for?

Please email us: info@foxjewelryco.com

We usually respond within one business day (hopefully a lot faster than a full day!)

 

  • Engagement Ring Set, 2 Ct Diamond Ring, 2-Piece Created Diamond Princess Cut Ring, Real Solid 14K White Gold Wedding Band

    Engagement Ring Set, 2 Ct Diamond Ring Princess Cut

    Our elegantly designed and handcrafted ring set is one of the most sought after designs on the market today and have a timeless essence not easily replicated.

    Shop Now 
  • 1.5 Ct Pear Cut Halo Created Diamond Ring, Solid 14k Gold

    1.5 Ct Pear Cut Halo Created Diamond Ring, Solid 14k Gold

    The halo prong setting is distinctive and protective of the gemstones. Our gemstones are comparable to D Color, VVS1 Clarity, & Excellent Cut.

    Shop Now 
  • Elongated Cushion Cut Ring, 3.20ct Moissanite Ring, .95ct Diamond Ring Upgrade

    Elongated Cushion Cut Ring, 3.20ct Moissanite Ring, .95ct Diamond Ring Upgrade

    Our elegantly designed and handcrafted ring is one of the most sought after designs

    Shop Now 
  • 1.5 Ct Pear Cut Halo Created Diamond Ring, Solid 18k Gold

    1.5 Ct Pear Cut Halo Created Diamond Ring, Solid 18k Gold

    Our elegantly designed gold halo pear cut ring is one of the most popular on the market today and has a timeless essence not easily replicated.

    Shop Now